I have only purchased a few things online from Globo Shoes and Best Buy. If the item is defective or doesn't fit right (clothing), I like the option of being able to take it back to the store, exchanging right away or returning and getting my money back right away. It can get addictive because you'll find a lot of the times the online prices of a store are cheaper than the store's prices. Around the holidays free shipping which makes it hard to turn down.